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Inknite Labs

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THE HYPE UP

A 3-part audio series to help you stop overthinking and launch your new offering ASAP.

EPISODE 1

The 3 common mistakes to avoid when creating your sales page.
00:00 / 13:03

Transcript

Hello amazing people. Welcome to the Hype Up, the audio series to help you launch and market your offer successfully. Thank you so much for joining. If you're listening, chances are you have an offer that you want to put out into the world. It can be a one-to-one consulting, coaching or retainer service, or even a one-to-many program, workshop or cohort. But whatever it is, it's something you're excited about, but also feeling a little scared to put out in the world. Thank you for trusting me to help you with that. I've written countless essays about the attention economy thanks to my media degree. So I really do appreciate that you're giving me yours amongst your busy schedule. Let's dive in, shall we? This episode will cover the three common mistakes to avoid when creating your sales page. Your sales page is the one source of truth on your offering. So the pain it solves, the value proposition, the messaging, how it's delivered, details of how you're delivering it, FAQs, everything. So yes, it's quite a big piece of content, but once your sales page is completed, it does make everything else easier because what you can do is copy and paste pieces of copy for your promo content for your emails. It makes the ideation part of marketing your offer much, much easier, which is why it is essential that your sales page receives the most care and attention, which leads me to the first mistake to avoid, and that is not starting with the sales page when creating your launch marketing materials. Now, this might sound obvious, but I have seen people start with social media content or their email list to their, email announcement to their list. ⁓ Please don't do that. Start with the sales page so you are clear with the messaging before you start promoting it. Now, if this is really obvious to you and you're thinking, Faith, come on, please give me an actual tip in creating your sales page. Don't worry. I will. So when you create your sales page, here are a set of questions it must answer. Firstly, does your hero section communicate what your offer is? This is the snappy, hooky part of your messaging. Secondly, does your page speak to your audience's struggle, circumstance, and or emotional state? Make sure this section is specific. So you can infuse storytelling about the trigger moment that pushes your audience to consider a solution to their problem or ⁓ maybe a common experience they're having in their day-to-day that needs to be solved. The third question is do you communicate the value of your offering? Does it have a strong headline that communicates the transformation of your offering? This is also relevant to the section where you outline more details about your offer. So what I mean is don't list just the details as the deliverables per se, but the outcome it will deliver. So for example, instead of saying monthly live calls for a program that you're offering, say instead built in accountability and progress with monthly strategy sessions. So what you're doing here is you're being outcomes focused rather than like details, deliverables focus. The next question is, is it clear who your offer is for and who it's not for? This is really, really important. I do this in two sections. Firstly, in a dedicated section, like in it of itself, and then secondly, in an FAQ. So I want you to think beyond demographics to attitudes, approaches, values. I'll use myself as an example. So I have a Launch Lab It's a three day hands-on immersion in November for service-based business owners to create their essential marketing materials with me. And in that sales page, I've outlined that it isn't just for small business owners who want to launch a service offering, it's for doers. It's for doers who want to get shit done. They want to launch this year as soon as possible. And they want to do it with my tailored help. ⁓ And what I said, it's not for those who just want theory, they just want learning. And you might think that this is pretty obvious from the sales page, but you have to spell it out so that you're not serving people who aren't a good fit for your offer, because it's a waste of your time and it's a waste of their money. So next question is, have you detailed the structure and delivery of your offer? This one is pretty obvious. You do need a section on the details like dates, structure, how it'll work. Then the next question that your sales page should answer is, is their social proof. So this is where you include testimonials and case studies. If you don't have them, then use logos of any past clients you've worked with. In my case, Launch Lab is actually a pilot. So I don't actually have any direct testimonials about Launch Lab itself. So I've used testimonials from another offering of mine because I still think it's relevant as it communicates what it's like to work with me. And that's essentially what people are going to be doing. So, testimonials from other offerings can still be relevant. Next question, have you introduced yourself? This is a section where you should make it a little bit more personal. Tell a story about, you know, how you built the business, how you came up with the idea of this offering, what your approach is like, your expertise, your experience. Put your humility aside, please. You're delivering the offer, so people want to know more about you. So lastly, the last question is, is there a clear section on the investment? I prefer to frame it as an investment rather than a price because that is what it is. Your audience are investing in your offer in hopes of getting a return later down the line. It's a harsh economical way to do it. And I don't mean a return just in a monetary sense. Return can mean like another way of living, another way of approaching things, like having more ease in their life. But think about it as in they are exchanging money for a service, so it is an investment. And I think it is better to address it upfront than try and ignore it in your sales page. So that's the checklist of questions that your sales page needs to answer. If you want more details on what each section looks like, I do have a free sales page guide which I will put in the email that you found this audio in so that you can see visually what each section looks like. So moving on to mistake number two, not creating your sales page with the doers and dwellers in mind. You may have read this in an Instagram or a LinkedIn post of mine recently, but considering how the algorithm works, I'm betting that most of you didn't. So there are two kinds of people who will land on your sales : the doers and the dwellers. The doers are the clients we all want more of. They know exactly what they need. They're ready to invest in your solution quickly. They trust in your expertise enough to let you do your own thing without much overthinking, back and forth or doubt. The dwellers on the other hand, they take their time. So they hover, they scroll, they need to understand the details. They believe in you, but they need reassurance first. They're weighing options, second guessing timing, and kind of quietly asking themselves, is this worth it? It's not a no, they're just not convinced yet. And these are the kind of people who will read every FAQ on your sales page. So your sales page needs to serve these two people. A question I was asked recently was, how do I create a detailed sales page without losing the doers? And my answer is anchor links. So what is an anchor link? If you've ever been on a webpage before and you might notice buttons that when you click on it, it doesn't take you to a new website, but it actually just jumps you further down the same page. That is an anchor link. And I use them to essentially shorten the sales page for the doers. And this is how I do it. I anchor the first button in the hero banner to the section that introduces my offer. Then I anchor that button to the section that says how it works. Finally I anchor that button to the section on investment and pricing. And that takes them finally to the checkout. So by doing this, I essentially answer a doer's main questions, which is what is it, how does it work, and how do I buy? So that's the doer. I've shortened the sales page for the doer using anchor links. Now for the dweller, you need to ensure that you've covered enough FAQs. And another question I have gotten before is how do you come up with the FAQs? So there are some FAQs I always repeat, like what is it, when is it, who is it for? And then there's a category of FAQs that address common hesitations to buying. For example, will this be useful to me if I've been in business for a long time or do you recommend this for an early stage business owner? As is the answer for most marketing questions, put yourself in the shoes of the buyer and think about what would be a barrier to purchasing and then address it upfront in FAQ. Finally, the third mistake I see in creating a sales page is not being specific enough about your audience's pain point. Marketers talk a lot about credibility, like how many years you've worked, your field, how many clients you've worked with, et cetera, et cetera, et cetera. But I also think that evidence of credibility is how well you know your audience and the more accurate you can be, the better. So how I do this is I think about three things. I think about circumstance, I think about emotion, and I think about ambition. So circumstance is thinking about what situation is the audience in. Are they not earning enough money? Are they calling in the wrong clients? Do they want to move jobs? Are they transitioning from parental leave back to full-time work? Emotion is about what they're feeling. Now, why this is important is because the messaging might be slightly different if people are feeling different emotions for the same circumstance. So say you're not earning enough money, your target audience may be feeling shame or anger or resignation and your messaging should try and be tailored to that because it does require different kinds of reassurance based on what emotion they're feeling. So when you think about your target audience, think about what emotion are they feeling about that particular circumstance. And when you're thinking about who your offering is not for, maybe think about the emotions your audience should not be feeling for this particular circumstance. So next with ambition, this is where they want to be. This seems straightforward, but also try and be specific. So let's continue the example of not earning enough money. Obviously, the ambition is they want to earn more money, but that doesn't mean they want to earn more money whilst working 24-7. They want to earn more money while having the freedom to switch off on the weekends. Those two ambitions look very different. So think of this in terms of lifestyle on like, how do they want to live or, you know, what does the day to day look like? So that is the three common mistakes to avoid when creating a sales page. To recap, the three common mistakes to avoid are number one, not starting with your sales page first, two, not creating the sales page with both the doers and the dwellers in mind, and third, not being specific enough about your audience's pain points. I hope this was helpful and not too overwhelming. I would love the feedback if you just want to reply to this email. And if you're listening to this thinking, Faith, I know what I need to do. I just need the time, the structure and the guidance to actually get it done. Then that's exactly what Launch Lab is for. Launch Lab is my three day hands-on marketing immersion this November for service-based business owners who want to create all their essential launch materials with me. So we will build your sales page, your promotional content and your email sequence together so that by the end of those three days, you'll walk away with everything ready to go live. That is happening the 4th to the 6th of November. And if this is something you're interested in, the early bird is open only for a couple more days. I will have the link in the email where you found this audio, but I will see you tomorrow for episode two. Have a great day.

EPISODE 2

How to create promotional content with more ease, without getting creatively blocked.
00:00 / 07:58

Transcript

Hey everyone, welcome to day two of the Hype Up. Today we are chatting about promo content. Now, what do I mean when I say promo content? I mean any piece of digital marketing content that is intended to promote your offer. So that includes Instagram posts, LinkedIn posts, email marketing, Reels, Facebook posts, et cetera. It is anything that you put out into the ether that is meant to get people to purchase your offering. So I like to categorize promo content into two buckets. Firstly, the overtly promotional kind and the not overtly promotional one. So the former is any kind of content where it is very clear that it is about your offering. For example, this could be an Instagram post announcing your offer or an email to your database 24 hours before the deadline, letting them know that it's their last chance to buy. Now the latter is any kind of content where it isn't overtly salesy but the call to action might still be promotional. So think of an Instagram reel where someone is sharing their top three tips about something, or it's a storytelling carousel. the actual content of the post isn't about the offering. When you launch and market your offering, you'll be creating and posting both these kinds of content. The overtly salesy one, that is a word I cannot say, the overtly salesy one is one you will probably post at the start when you first launch your offer to let people know it exists and what it's about. And ⁓ at the end to convert anyone who's been hovering The not overtly promotional kind of content you do throughout the launch. Now, this episode of the audio series is specifically about how to create promotional content with more ease because I hear from founders and business owners that coming up with ideas for promo content can be their greatest blocker. So how do I create enough content to promote my offering? And my answer is to repurpose content. I published an Instagram reel on this not long ago on how I turned one idea into four pieces of content. My thought bubble on how I don't really think about my competitors became an Instagram carousel, an Instagram story, a LinkedIn document carousel, and an email to my list. And the biggest hesitation I hear about doing this is something like, won't my audience get fatigued that they're seeing the same thing four times? And my answer is no, because the internet no longer works like that. I wish it did, but it doesn't. So now only about 1 to 3 % of your followers will see a post of yours. Plus, the people who are following on socials aren't necessarily on your email list and vice versa. And that's why you need to blast a single piece of content everywhere. And it's not because you're being repetitive, but because you're being strategic. Because people need multiple touch points before they buy. Repetition builds familiarity and familiarity builds trust. So instead of worrying about sounding like a broken record, focus on being consistent and clear. You don't necessarily have to completely duplicate that one piece of content across all the channels. Sometimes I do that, but often I actually tweak it for the different channels. So the caption will usually be longer on LinkedIn than Instagram because people's attention are longer there. And that's the same reason why the email version of that content will have more detail and insights. So to avoid sounding so repetitive, you can repurpose the same message across your platforms, but tweak the angle or tone to suit the channel while keeping the core message the same. I find this a great way to avoid creative burnout. So I'm not always having to think of fresh ideas. Now, if you're listening to this and thinking, Faith, I already do that. I still struggle to create enough content during the launches. Then this is what we do in day two of Launch Lab. So, you've probably heard Launch Lab is a three-day hands-on immersion. We're going to create your essential launch assets together, like your sales page, your promo content, and your emails, so that everything is ready to go to launch after those three days. And early bird is open now until the 20th of October. So let's keep going. Now I'm going to give you five content ideas that you should use for all your launches. And if you repurpose your content, those five ideas can become 20 pieces of content. So one, a post that speaks to a pain point that your offer solves. So pick the main circumstance or emotion that your audience wants to solve and create content about it that makes them seen, heard, and understood. Two, a post that communicates the value of your offer. Identify the transformation or outcome that your offer delivers and create content around that. Three, a post that outlines the details of your offer. So communicate the key dates, deliverables and structure. I like to do this personally in a carousel post because each slide can answer questions like, what is it? When is it? How does it work? Et cetera. Four, a testimonial about your offer or what it's like working for you. ⁓ This can be a very pretty testimonial graphic, or it can be as simple as a screenshot of what clients have said. I personally like screenshots because there's some inherent credibility to the fact that it's in the wild. So I will screenshot things like WhatsApp messages, ⁓ emails, Slack messages, and I'll post those. Five, and lastly, a post that provides an insight, tip or piece of advice related to your offer. So this will give your audience a real life taste of your approach and your expertise. The insight or the tip should be relevant to the offer. So for example, when I promoted this audio series, I posted a carousel on the two types of people that your sales page should cater to. And by exhibiting generosity in your advice, you also build trust. So this could be an Instagram reel of the top mistakes you see when people try to change careers, or maybe an email about a trend you're seeing and your personal take on it. You're kind of wanting to give free value to the audience in exchange for their trust. If you were an eager and detailed listener of episode one yesterday, you might notice that four of those ideas that I've just given you can literally be taken straight from the sales page. And you would be correct because we are all about working smarter, not harder here. If you've created the sales page thoughtfully, then ideas one to four are pretty straightforward to put together because your sales page is your creative well. You're not starting from scratch. You're just remixing from it what already exists. So to recap, here are the five content ideas you can recycle for every launch. One, a post that speaks to a pain point that your offer solves. Two, a post that communicates the value of your offer. Three, a post that outlines the details of your offer. Four, a testimonial about your offer or what it's like to work with you. Five, a post that provides an insight, tip or piece of advice related to your offer. And if you want hands-on help actually creating this content for your next launch, come join me inside Launch Lab. Of course, I recommend using the early bird so you don't pay $100 more. And that price will finish on the 20th of October. And the link will be in the email that you found this audio. I'd love to see you there.

EPISODE 3

My top 3 tips for writing emails that are eagerly opened and clicked.
00:00 / 10:44

Transcript

Hello and welcome to the third and final episode of the Hype Up and we are talking emails, My favorite kind of marketing because it has more impact because you're dealing with the segment of your audience who actually want to hear more from you. And the best part is when those people reply to your emails with their reactions, it's so fun to read. It means that people are actually engaging with you. It's the best. Now, when you launch a product, you should send at least three emails to your email list about your offering. One at the beginning to announce it, one in the middle, and one at the end with some sense of urgency to get people to sign up. And in this episode, I'm going to share my three tips for improving the metrics of your emails. And by metrics, I primarily mean your open and click rates. The open rate is the percentage of people who open your email. The average differs based on industry, but roughly it's 30 to 35%. Your click rate is the percentage of people who clicked a button or a link in your email. And the average sits at about 2%. And I just want to clarify that it is percentage of your email list, not the percentage of people who opened your email. That is what is called click through rate. So sometimes people get confused between the two, but I'm talking about click rate. So my first top tip is focused on how to improve your open rate, which is to write your subject line as a hook. So think of your subject line like the headline of a story. It is the first and often only chance for you to grab someone's attention in their crowded inbox. If it doesn't spark curiosity or promise value, people just won't click in. So instead of summarizing what's inside the email, tease what's worth opening. So for example, instead of saying, my new program launching soon, try you're closer to your next client than you think. And the goal isn't to be clickbaity, it's to be compelling. Think about what would make you pause mid scroll and open that email. And there are four ways I like to do this. The first is to spark intrigue. This is perfect if you are storytelling in your email about an anecdote or a past experience. I like this example from the Ask Shameless newsletter where readers write in for advice on their dilemmas. The subject line was, I'm excluded from their wedding. That's it. And this was intriguing to me because I love tea. So of course I want to click in and read. So intrigue is a great way to go. The second way you could also do is by stating a strong opinion. A great example is from the newsletter, Your Attention, Please. It's a newsletter sent by a marketing agency based in New Zealand. And their email subject line was simply boring in capital letters. So of course, I think to myself, well, come on, I have to know what you find boring. So very strong opinion in the subject line, and that can get people to click, to open. Third way you can do this also, and this is a great default approach if your creative juices aren't flowing, and that's to ask a question in the subject line. A question is an automatic open loop that somebody wants to close. And how do they close it? They close it by opening your email. And a great example is from the Daily Aus. They're a news media company for young people, and they sent me an email with the subject line, "Will the coalition support a cut to student debts?" And as someone with a very significant student debt, because I thought it would be fun to study a double degree, I'm very interested in any talks about cuts to my HECs So a question is a very good way to write a subject line if you can't think of anything. And lastly, you can write your subject line by communicating the value of the email. So here's an example from Kaylene Langford from Startup Creative. Her subject line in an email was 'five tips of time management and productivity'. So it's about what can people get from opening your email. And in this case, it was like, well, five tips. I'd personally probably improve that subject line by saying 'five unheard tips of time management and productivity', because there are so many time management productivity tips that are so obvious. Of course, locking my phone away would make me more productive, but I'm addicted to the dopamine. yeah. So I hope these four approaches will help you write your subject lines better as hooks to get more people to open. Okay, time for my next tip for writing emails. And it is focused on how to get more people to click the button, the call to action in your email. And my tip for that is to be creative with your call to actions. So instead of just saying sign up or buy now, be a little quirky, but on brand, of course. My personal favorites have been Clicky for Ticky which I found funny because they were selling an event. Hence Clicky for Ticky. I've seen OMG Gimme and The Gift That Keeps on Giving. And the reason I like this is because I feel like everyone's brain has learned to glaze over that standard sign up or buy now. So if you try something that feels a little bit more human and on brand for you, play with tone, personality, and context. The key is to match the energy of your email. So if your tone is cheeky, go playful. If it's reflective or heartfelt, make the call to action warm and inviting, like join me inside or let's make it happen. You can also experiment with contextual call to actions throughout your email instead of just one button at the end. So for example, hyperlink a phrase like, this is exactly what we'll cover in Launch Lab, is how I would do it. Or I'll help you write this in real time. Sorry. it feels more natural to click for your audience. The more your call to actions feel like a continuation of the story that you're telling, the less it feels like a pitch, and the more likely people are to take action. My final tip for writing high converting emails to promote your offering is now focused on the actual content. And my tip is to infuse storytelling. Now, a lot of marketers go on and on about storytelling without really being specific about what it means, because of course we aren't writing novels here. So what does storytelling mean in the context of marketing? And I am an English nerd, so I could go on about the technical elements of a narrative. But for marketing purposes, storytelling is the occurrence and the resolution of tension. I'm not going to use the word conflict here because that implies that storytelling has to include something dramatic where the stakes are somewhat significant. I'm using the word tension because something should feel a little wrong and then at the end it is somewhat resolved or if it's not resolved, it's accepted. So how do you do this in an email? What does that actually look like? So I like to use my emails as a way to work through my thought bubbles. And people love it. It's like watching a vlog without having to fast forward through the boring bits like watching me eat breakfast. Previous thought bubbles I've written about in my emails are why I don't think about my competitors. The tension here is the standard business advice of doing a competitor analysis versus my own practice of not really thinking about it. And it was resolved by the fact that my clients don't choose me because of my competitors. They choose me because of my approach. Another example is I wrote about turning 26 and tension was that my life and career hasn't gone as expected. And it was resolved by me loving it because it was the one I carved in alignment with my values. So, you infuse storytelling in your emails by letting your audience into your stream of consciousness on a thought bubble or an experience you've had or a question you've been pondering. You can kind of use your email marketing as a little bit as a personal journal. You don't have to, you know, trauma dump and it is of course edited, but you're using it as a way for people to get into your line of thinking so they get to know your personality and approach more. And by approaching it that way, it is storytelling. We instinctively make sense of the world through the lens of a story. So when you write out your line of thinking in an email, it will automatically read like a story. There's an idea that holds some tension. You are attempting to make sense of it, and then you make a conclusion about it. And I prefer to approach email writing this way because you don't end up getting caught up in the technicalities of storytelling or narrative writing. You don't get stuck in structure or technique. You just write from a place of genuine reflection. And people love that. I hope that makes sense. And if you want hands-on help turning that kind of storytelling into sales driving emails, that's exactly what we do in day three of Launch Lab. So in day three, we are writing out, building, scheduling your three email nurture sequence that will get people to convert into your offer. And you can save a hundred dollars now in the early bird before the price goes up on October 20. And that's a wrap on the Hype Up I hope you feel a little bit more energized, a little bit more confident and a whole lot clearer about how to bring your offer to life. I know launching can feel really big. It can feel messy and scary, but it is at least I find it one of the most exciting parts of being in business. You get to show people what you've built. You get to show what you care about and you get to do it without anyone telling you that you can't, which is the best bit for me. So here is my final bit of hype from me to you. And that is don't wait for perfect. Don't overthink the timing. Just start. And you might be surprised what happens. So thank you for listening. You can learn more about Launch Lab in the email where you found this audio. I would love to see you inside. But if you have any questions about launching or about any of the things I brought up in this audio series, just hit reply and I will respond back. See you around.

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